Privacy Policy

We value the trust you place in us and recognize the importance of secure transactions and knowledge privacy. This Privacy Policy describes how Dikazo and its affiliates collect, use, share or otherwise process your personal information through Buyers.

While you'll be ready to browse certain sections of the Platform without registering with us, however, please note we don't offer any product/service under this Platform outside India. By visiting this Platform, providing your information or availing out product/service, you expressly comply with be bound by the terms and conditions of this Privacy Policy, the Terms of Use and therefore the applicable service/product terms and conditions, and comply with be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please don't use or access our Platform.

1. Collection of Your Information

When you use our Platform, we collect and store your information which is provided by you from time to time. generally, you'll browse the Platform without telling us who you're or revealing any personal information about yourself. Once you give us your personal information, you're not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. you usually have the choice to not provide information by choosing to not use a specific service, product or feature on the Platform.

We may track your buying behaviour, preferences, and other information that you simply prefer to provide on our Platform. We use this information to try to do internal research on our users' demographics, interests, and behavior to raise, understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you simply just came from, which URL you next attend, your computer browser information, and your IP address.

We collect personal information from you once you find an account or transact with us. While you'll browse some sections of our Platform without being a registered member, certain activities do require registration. We do use your contact information to send you offers supporting your previous orders and your interests.

If you select to post messages on our message boards, chat rooms or other message areas or leave feedback or if you employ voice commands to buy on the Platform, we'll collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

Dikazo has onboarded certain third-party business partners on the Platform who specialize in the categories like travel ticket reservations, booking online movie tickets, paying online bills and more (Ultra-Partners). If you employ the services of Ultra-Partners, you'll be redirected to Ultra-Partners websites/applications and your entry to Ultra-Partners websites/applications are going to be supported your customer  login credentials after seeking your permissions to share the info further. Dikazo shall not be liable for the Ultra-Partner’s privacy practices or the content of their privacy policies, and that we request you to read their privacy policies before disclosing any information.

2. Use of Demographic / Profile Data / Your Information

We use your personal information to supply the merchandise and services you request. To the extent we use your personal information to plug to you, we'll provide you the power to opt-out of such uses. We use your personal information to help sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a secure service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of data.

With your consent, we'll have access to your SMS, contacts in your directory, location and device information. We can also request you to supply your PAN, GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i) check your eligibility surely products and services including but not limited to credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Platform and supply you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to those products/services could also be affected within the event consent isn't provided to us.

In our efforts to repeatedly improve our product and repair offerings, we and our affiliates collect and analyse demographic and profile data about our users' activity on our Platform. We identify and use your IP address to assist diagnose problems with our server, and to administer our Platform. Your IP address is additionally wanted to help identify you and to collect broad demographic information.

3. Cookies

We use data collection devices like "cookies" on certain pages of the Platform to assist analyse our website flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your disk drive that assist us in providing our services. Cookies don't contain any of your personal information. we provide certain features that are only available through the utilization of a "cookie". We also use cookies to permit you to enter your password less frequently during a session. Cookies also can help us provide information that's targeted to your interests. Most cookies are "session cookies," meaning that they're automatically deleted from your disk drive at the top of a session. you're always liberal to decline/delete our cookies if your browser permits, although therein case you'll not be ready to use certain features on the Platform and you'll be required to re-enter your password more frequently during a session. Additionally, you'll encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties.

4. Sharing of private information

We may share personal information with our other corporate entities and affiliates for purposes of providing products and services offered by them, and should market to you as a result of such sharing unless you explicitly opt-out.

We may disclose your personal information to 3rd parties, like sellers, business partners. This disclosure could also be required for us to supply you access to our products and services; for fulfilment of your orders; for enhancing your experience; for providing feedback on products; to gather payments from you; to suits our legal obligations; to conduct marketing research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyse data; for customer service assistance; to stop, detect, mitigate, and investigate fraudulent or illegal activities associated with our product and services. We don't disclose your personal information to 3rd parties for his or her marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to try to do so by law or within the straightness belief that such disclosure is fairly necessary to reply to subpoenas, court orders, or other legal process. We may disclose personal information to enforcement agencies, third party rights owners, or others within the straightness belief that such disclosure is fairly necessary to: enforce our Terms of Use or Privacy Policy; answer claims that a billboard, posting or other content violates the rights of a 3rd party; or protect the rights, property or personal safety of our users or the overall public.

5. Links to Other Sites

Our Platform may provide links to other websites or applications which will collect personal information about you. We aren't liable for the privacy practices or the content of these linked websites.

6. Security Precautions

We maintain reasonable physical, electronic and procedural safeguards to guard your information. Whenever you access your account information, we provide the utilization of a secure server. Once your information is in our possession we adhere to our security guidelines to guard it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of knowledge transmission over the web and therefore the World Wide Web which cannot always be guaranteed as completely secure, and thus, there would always remain certain inherent risks regarding use of the Platform. Users are liable for ensuring the protection of login and password records for his or her account.

7. Choice/Opt-Out

We provide all users with the chance to opt-out of receiving non-essential (promotional, marketing-related) communications after fixing an account with us. If you do not wish to receive promotional communications from us then please login into the Notification Preference page of Platform to unsubscribe/opt-out.

8. Data Retention

We retain your personal information in accordance with applicable laws, for a period not than is required for the aim that it had been collected or as needed under any applicable law. However, we may retain data associated with you if we believe it's going to be necessary to stop fraud or future abuse or if required by law or for other legitimate purposes. We may still retain your data in anonymised form for analytical and research purposes.